AI WhatsApp Automation For Businesses

Run customer conversations on WhatsApp with faster follow-up, better qualification, and cleaner handoff.

Shotcut is a SaaS platform and implementation service that helps businesses connect their WhatsApp Business account, automate replies, qualify leads, support customers, and route important conversations to human staff when needed.

The platform is operated by Neo AI Agency. We work with client businesses that want to use WhatsApp as a reliable channel for sales, appointment handling, support, and day-to-day customer communication.

Service Model

Agency + SaaS Platform

We provide both the software and the setup support businesses need to deploy WhatsApp automation responsibly.

Who Uses It

Client Businesses

Each client connects its own WhatsApp Business assets and uses the platform to communicate with its own customers.

Primary Use Cases

Leads, support, bookings

Typical workflows include lead qualification, answering common questions, appointment coordination, and escalation to human teams.

What the platform does

Businesses use Shotcut to automate parts of their WhatsApp customer journey while keeping control of the account and the conversations.

  • Connect a business WhatsApp number through Meta embedded signup.
  • Send and receive messages on behalf of the authorized client business.
  • Automate responses for support, bookings, lead capture, and qualification.
  • Hand off complex conversations to human staff when needed.

How clients use it

Our clients use the service to manage conversations with their own customers inside WhatsApp without needing a separate channel for every workflow.

  • Respond to customer questions more quickly.
  • Qualify incoming leads before a human follow-up.
  • Book appointments or gather scheduling details.
  • Maintain a more consistent support experience.

Platform data use

We use platform data only to onboard each client's WhatsApp account, maintain the connected messaging channel, send and receive messages on the client's behalf, and power the automation features that client has requested.

  • WhatsApp business account setup details
  • Phone number and channel metadata
  • Message content and delivery events needed to run the service

How onboarding works

Client businesses authorize their own WhatsApp assets, then we store the connected channel details so the business can use automation on that number.

1

Authorize

The client signs in through Meta embedded signup and selects the business assets that belong to them.

2

Connect

Shotcut stores the approved WhatsApp channel details and activates messaging for that client's account.

3

Operate

The business uses the connected number for automated support, lead handling, appointment flows, and human escalation.

Business and compliance details

Shotcut is operated by Neo AI Agency as an AI-enabled business communication tool. Our service is built for businesses that want to use WhatsApp to support customers, manage leads, and streamline routine conversations.

Provider: Neo AI Agency
Product: Shotcut
Support: support@neoai.agency
Policy pages: Privacy Policy and Terms of Service

Need to connect a number?

Businesses using Shotcut can begin the Meta onboarding flow from the connect page. This is the same flow used to authorize a client's WhatsApp Business assets for use with the platform.