SMUI WhatsApp AI Assistant Demo

SMUI Admissions Assistant online | digital admissions office

Leadership View

Conversation intelligence

24/7 First-line admissions and support replies, even outside office hours.

8 Core student services exposed as WhatsApp menu options.

Hot Lead status updates as the student shows intent.

Lower Repetitive workload for admissions, finance, registry, and ICT teams.

Inquiry type Admissions support

Automation value Instant answers, guided next steps, cleaner escalation, and captured lead context.

Guardrail The assistant avoids unconfirmed fees, approvals, deadlines, scholarships, or guarantees and routes official questions to Admissions.

Captured Lead Record

Faster communication Students receive structured answers immediately instead of waiting for office follow-up.

Reduced staff workload Routine admissions, portal, fee, and hostel questions are handled before escalation.

Improved admissions experience Prospects see clear next steps and Admissions receives organized lead summaries.

Easier payments Students are guided through balance lookup, payment options, secure links, and receipt references.